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1) Privacy Policy

Waxy affairs Privacy Policy

Last Updated: 10-11/2024

At [Your Store Name], we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

  • Personal Information: Includes name, email address, phone number, and shipping address, collected during order placement and account registration.

  • Payment Information: We use secure third-party payment processors. We do not store payment card details.

  • Usage Data: Information about how you interact with our site, including IP address, browser type, and pages visited.

How We Use Your Information

  • To process and fulfill your orders

  • To communicate updates, promotions, or news (with your consent)

  • To improve our website, products, and services

Cookies and Tracking

We use cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may impact site functionality.

Third-Party Services

We may share information with third parties, like payment processors or analytics services, solely for operational purposes.

Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at [contact email].

 

 

2) Terms and Conditions

Waxy Affairs Terms and Conditions

Last Updated: 10-11--2024
Please read these Terms and Conditions carefully before using our website. By accessing or using our site, you agree to be bound by these terms.

Products

All products, descriptions, and prices are subject to change. We strive to accurately represent products on our site but cannot guarantee all colors, scents, or details will exactly match as ass products are hand made.

Pricing

Prices are subject to change without prior notice. Promotional pricing may not apply retroactively to previous purchases.

Order Process

Once an order is placed, you will receive a confirmation email. We reserve the right to cancel orders if necessary, in which case you will receive a refund.

Intellectual Property

All content on our site, including images, logos, and text, is protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

[Your Store Name] is not liable for any damages resulting from the use or inability to use our products or website.

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3) Cancellation and Refund Policy

[Your Store Name] Cancellation and Refund Policy

Last Updated: 10-11-2024

We aim to ensure you are completely satisfied with your purchase. If you are not fully satisfied, please review our policy below.

Order Cancellation

  • Before Shipping: You may cancel your order within 24 hours of purchase. Please contact us immediately at waxxyaffair@gmail.com to request a cancellation.

  • After Shipping: Once an order is shipped, it cannot be canceled.

Refunds

  • Eligibility: To be eligible for a refund, the product must be unused and in the original packaging.

  • Process: To request a return, contact us at [contact email] within 7 days of receiving the product. Return shipping costs are the responsibility of the customer.

  • Refund Method: Refunds will be processed within 10-15 working days after the item is received and inspected. Refunds will be credited back to the original payment method.

Exchanges

Exchanges are available only for defective or damaged products. If you receive a damaged item, please contact us at waxyaffair@gmail.com within 3 days of delivery with a photo of the item.

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Shipping and Delivery Policy

Waxy Affair Shipping and Delivery Policy

Last Updated: 10-11-2024

 

This policy explains our shipping and delivery process to ensure you have a smooth experience with us.

Shipping Locations

We currently ship PAN India. If your location is not listed, please contact us at waxyaffair@gmail.com, and we’ll do our best to accommodate you.

Processing Time

  • Order Processing: Orders are processed within 3-5 business days after purchase confirmation.

  • Business Days: Our business days are [Monday to Friday]. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Delivery Times

Shipping fees are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

  • Standard Shipping: 7-11 business days

  • Express Shipping: As per shipment provider

  • Free Shipping: Available for orders over Rs 2999.

Please note that delivery times are estimates and may vary due to external factors such as customs delays, holidays, or courier service disruptions.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your package.

 

Delayed or Lost Shipments

We strive to ensure timely delivery but cannot guarantee specific arrival dates. If your order is delayed or appears lost, please contact us at waxyaffair@gmailc.om with your order number, and we will work with the shipping carrier to resolve the issue.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within [X days] of delivery at [contact email] with your order number and a photo of the issue. We will work to resolve the matter promptly by offering a replacement or refund, if applicable.

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